Privacy Policy

This privacy notice tells you what to expect when the Data Processing Manager-Company CAA d.o.o., Poduzetnička 5, Kerestinec, OIB: 32904427334 (hereinafter: CAA) collects personal information about you when you use the services of our company. CAA is committed to protecting your personal information when you use our services. Whenever you provide such information, we will only use your data in accordance with all applicable data protection laws, including the General Data Protection Regulation (GDPR). Your data will be stored in a secure environment and access will be restricted. We promise to collect, use and store your personal information in a secure manner. We promise to use your personal information transparently and only for certain purposes. We promise to inform you about how we use your information and to whom we provide it.

What information will we collect about you?

The personal information we collect is related to the reason for the collection. In most cases, this is basic personal information such as:

  • name and surname, ID, address, e-mail, date of birth, signature, contact information, etc.

How will we use the information we collect?

CAA will use your personal information for a variety of purposes, including the following:

  • Due to previous actions necessary for concluding the contract;
  • To enter into and fulfill contracts for the use of our products and services;
  • In order to fulfill our legitimate business interests, we will always take care of your interests;
  • In order to fulfill legal obligations in accordance with positive legal regulations;
  • To provide you with feedback on your inquiries and complaints;
  • To send you marketing communications about our company’s products and services.

We will only do this if you give us clear consent that you want it. The legal justification for sending marketing notices about our products and services is that you have given clear consent for your personal information to be used for that purpose. You always have control over your data, and you can opt out of further receiving marketing notifications in the same way you agreed to.

You can withdraw the consent you have given at any time in writing to the address CAA d.o.o., Poduzetnička 5, Kerestinec, OIB: 32904427334 or by e-mail to the e-mail address: caa@caa.hr.

We will store your information within our company and our trusted third parties, except where disclosure is required by law, such as government agencies and law enforcement agencies. Because we are responsible for your personal information, we always make sure that your information remains protected and secure when transmitted. The stated data will be shared exclusively with the processors who are contractually bound by the clause on security and confidentiality of personal data with the head of personal data processing, in accordance with the GDPR regulations. Because we are responsible for your personal information, we always make sure that your information remains protected and secure when transmitted.

How long we will keep your data?

Your personal data will be kept for the period necessary to fulfill the obligations under the law, contract or in accordance with the intended purposes of collection.

 Your personal data that we process solely on the basis of consent will be retained for the period of your consent.

What rights do I have over my personal information?

According to the General Data Protection Regulation, you have the right to request from us:

  • Access your personal information by making a request for access
  • Correction, Deletion and Restriction of the processing of your data if justified,
  • Data transfer,
  • The right to object,
  • The right to complain to the supervisory authority.

Detailed information on the categories of personal data, the purposes of collection and the legal basis, and YOUR RIGHTS AND THEIR REALIZATION can be found in our Ordinance on the processing and use of personal data available in our offices and on our official website at www. caa.hr.

In order to exercise your rights regarding the processing of your personal data or if you believe that the processing of personal data that we carry out is contrary to the regulations on personal data protection, please notify us in writing to CAA doo, Poduzetnička 5, Kerestinec, OIB: 32904427334 or via e-mail to the e-mail address: caa@caa.hr. You will be notified of any changes to the Privacy Policy on our website: www.caa.hr and / or on the company’s bulletin board.